Privacy Policy bet4 —
Your Personal Data Protection

01 Introduction

Welcome to the bet4 Privacy Policy. This document explains in detail how the bet4 platform, operating under the domain bet4.ooo, collects, processes, stores, and protects your personal information as a user of our platform.

We understand that your trust is our most valuable asset. That is why we have written this privacy policy in clear, straightforward language — not as a legal document full of jargon. We want you to know exactly what happens to your data every time you use the bet4 platform.

By registering or continuing to use bet4 services, you agree to the data processing practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

02 Data We Collect

Bet4 collects several categories of information depending on how you interact with our platform. Below is a detailed breakdown of the types of data we collect:

We do not collect sensitive data such as health information, religious beliefs, or political views. All financial data collected is stored in encrypted format and cannot be accessed in plain text.

03 How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. bet4 uses your personal information for the following purposes:

• Account Management: Creating and maintaining your account, verifying your identity at login, and securely processing withdrawal requests.
• KYC & AML Compliance: Verifying your identity before processing financial transactions and fulfilling the required anti-money laundering (AML) obligations.
• Service Provision: Giving you access to all games and features on the bet4 platform, including slots, live casino, fish shooting, and sports betting.
• Important Communications: Sending account-related notifications, security updates, transaction alerts, and important policy changes.
• Marketing (with consent): Sending promotional information, bonus offers, and platform news — only if you have given explicit consent to receive them.
• Platform Improvement: Analyzing aggregated usage patterns to improve the user experience, platform performance, and interface design.
• Fraud Detection: Identifying and investigating suspicious activity, fraud attempts, or system abuse to protect all users.
• Responsible Gaming: Monitoring gameplay patterns to detect signs of problem gambling and recommend appropriate protection tools.

04 Data Sharing with Third Parties

Bet4 does not sell or trade your personal data. However, there are limited situations where we need to share your information with carefully selected third parties:

• Payment Providers: To securely process your deposits and withdrawals, we share the necessary payment information with the licensed payment processors we use.
• Game Providers: Gaming software companies that provide slot, Live Casino, and other game content may receive session data required for the technical operation of those games.
• Technology Service Providers: Companies that help us operate the platform's technical infrastructure, including cloud services and cybersecurity, are bound by strict confidentiality agreements.
• Legal Authorities: We will disclose the required information if mandated by a court order, law enforcement request, or other legal obligation.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction — you will be notified in advance.

05 Cookies & Tracking Technologies

Bet4 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use the platform, such as your most frequently visited pages, to help us improve performance.
• Functional Cookies: Remembering your preferences such as language and location settings to deliver a more personalized experience.
• Analytics Cookies: Used to understand aggregate platform usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the bet4 platform.

06 Data Security

Protecting your data is bet4's top priority. We implement a range of technical and organizational security measures to keep your data safe at all times:

• 256-bit SSL encryption for all data in transit between your browser and our servers.
• Database-level data encryption for sensitive information stored in our systems.
• Role-based access control ensuring only authorized personnel can access user data.
• Two-factor authentication (2FA) for all staff access to internal systems containing user data.
• 24/7 monitoring of suspicious activity and intrusion attempts through automated threat detection systems.
• Regular security audits by independent third parties to identify and address potential vulnerabilities.
• A comprehensive incident response plan to ensure swift action in the event of a data breach.

07 Data Retention

Bet4 does not retain your data longer than necessary. Retention periods vary depending on the type of information and operational or legal requirements:

• Active Account Data: Retained for the duration your account is active, plus the period required to fulfil legal obligations following account closure.
• Financial Transaction Records: Retained for a minimum of seven years in accordance with anti-money laundering and financial reporting legal requirements.
• Support Communication Logs: Retained for three years for reference and dispute resolution purposes.
• Session Data & Technical Logs: Retained for 90 days for fraud detection and technical analysis purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, data will be permanently deleted or irreversibly anonymized so that it can no longer be associated with you as an individual.

08 Your Rights Regarding Personal Data

As a bet4 user, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

To exercise any of the rights above, please contact our data protection team via support email. We will process your request within 30 business days of receipt.

09 Cross-Border Data Transfers

In the operation of the bet4 platform, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs because we use globally accredited cloud infrastructure and technology service providers to ensure optimal platform performance and availability.

When your data is transferred outside Malaysia, we ensure that:

• The recipient country or region has an adequate level of data protection, or
• Appropriate data transfer agreements (such as Standard Contractual Clauses) are in place between bet4 and the data recipient, or
• Other recognized protection mechanisms are applied to ensure your data remains protected to a standard consistent with this policy.

You may request more information about the safeguards used for cross-border data transfers by contacting our data protection team.

10 Children's Privacy

The bet4 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

If you are a parent or guardian who has found that your child under the legal age has registered an account at bet4, please contact us immediately. We will take prompt action to close the account, delete all collected data, and refund any remaining balance once identity has been verified.

11 Privacy Policy Amendments

Bet4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All amendments will be published on this page with an updated revision date.

For material amendments — meaning changes that significantly affect how we use your data — we will provide clearer notice via email or in-platform notification at least 14 days before the changes take effect.

We encourage you to review this page periodically. Continued use of the bet4 platform after any amendments take effect constitutes your acceptance of the updated policy.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the bet4 data protection team is ready to assist you.

• Data Protection Email: [email protected]
• General Support Email: [email protected]
• Response Time: Within 30 working days for data rights requests
• Support Operating Hours: 24 hours a day, 7 days a week

For issues related to responsible gaming or your account controls, please visit the Responsible Gaming which offers a range of tools including deposit limits and self-exclusion.